The Travel Trust Association is the only travel network in the UK to guarantee 100% financial protection to you, the consumer, ensuring total confidence when you book with us.
There are lots of different 'travel associations' and 'ombudsman' organisations, however these generally require their members to follow a code of practice and act as a means of recourse or intermediary for customers.
As a member of the TTA, we're provided with a TTA bank account and when you make a payment to us it goes directly to our TTA account (not our bank account). The account is managed by the TTA Trustees and Alpinium cannot access your funds until after your holiday.
So, we don't actually receive any of your holiday money until after your holiday!
Our TTA membership offers the maximum 100% amount of financial protection available. Your money sits safe in a TTA trustee controlled bank account until after you’ve had your holiday. Ordinarily, you often have to pay for your holiday, flights and accommodation well in advance. If the company you have booked with becomes financially insolvent, your money is at risk.
In the unlikely event of our financial failure, your money is 100% protected. Simply contact the TTA and they will offer you an alternative holiday or provide a full refund. So you can book with confidence!
Head to the Travel Trust Association website https://www.thetravelnetworkgroup.co.uk/travel-trust-association and search for us using our membership number: Q9382
So book with confidence - Start exploring our chalets and resorts.
100% Financially Protected Ski Holidays offering Catered Chalets, Hotels and Self Catered Accommodation in great French Alpine resorts
